FAQ & Site Info
Terms of ServiceYou may check out using Stripe secure checkout. I do not send an invoice unless requested. You order will be processed within 24 hours of receipt of payment and shipped within 1-3 days on most items.
All purchases are shipped via USPS first class mail. I ship out all pre-made inventory within 1-2 business days and any custom made orders within 5 days. All shipments will have a tracking number and I will do my best to make sure you receive the tracking information the same day the shipment is made.
I am not responsible for damage caused by shipping.
I love to make my Jewelry and I do my best to use quality products and I put a lot of time and effort checking each piece before it is shipped out. All pieces on this site may have slight color variations as they are made with natural gemstones and color varies from stone to stone. With that being said. I will accept returns within 7 days of receipt as long as the piece has not been worn or damaged in anyway. Please notify me by email within the 7 days. You will be refunded the total purchase price minus the shipping. I am not responsible for damaged during shipping as all my pieces are packed by me personally and I wrap and ship each piece with damage prevention in mind. Any piece that is damaged may be returned to me if I am notified within 7 days for repair and I will repair the item and get it back to within 10 days. If I cannot repair the item, you may exchange it for a similar item or I will refund your money minus shipping. Please email me at GentleLightHolistic@Aol.com